Director of Compliance (Hybrid)

Memphis, TN
Full Time
Property Management
Manager/Supervisor

SUMMARY OF POSITION

The Director of Compliance provides strategic leadership and oversight of ALCO’s affordable housing compliance function across the organization’s multi-state portfolio. Reporting to the Vice President of Property Operations, this role ensures full compliance with federal, state, and local affordable housing regulations, including LIHTC, Project-Based Section 8, HOME, and Bond programs.

The Director of Compliance serves as the organization’s subject matter expert, maintaining strong agency and investor relationships while integrating regulatory requirements into daily operational practices. This leader combines technical expertise with strategic oversight, building scalable systems, strengthening policies, and equipping teams through training and guidance to ensure consistent compliance performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Team Leadership & Talent Development
• Recruit, hire, and retain a high-performing Compliance Team, including the Senior Operations Support Specialist, Operations Support Specialists, Senior Compliance Advisor, and Compliance Coordinator.
• Provide coaching, mentorship, and performance leadership aligned with ALCO’s values and systems.
• Foster a collaborative, accountable, and growth-oriented team culture.
• Lead regular team meetings to promote operational excellence and cultural alignment.
• Serve as a member of ALCO’s Leadership Team, contributing to enterprise-wide strategy and process improvement.

Compliance Strategy & Oversight
• Develop and implement strategic compliance plans across multiple states and affordable housing programs.
• Create, update, and maintain compliance policies in alignment with agency standards and organizational objectives.
• Monitor regulatory changes and proactively implement operational updates.
• Partner with Senior Directors of Property Management and Operations Support to integrate regulatory guidance into daily practices.
• Serve as the primary liaison with state housing agencies, HUD, investors, and compliance vendors.

Audit & Regulatory Management
• Establish systems to effectively manage Management and Occupancy Reviews (MORs), LIHTC audits, and agency inspections.
• Oversee accurate and timely submission of required filings, including Owners’ Annual Certifications and other program reporting.
• Lead corrective action planning and continuous improvement initiatives following audit findings.

Property Lifecycle Oversight
• Partner with Operations leadership to develop compliance lease-up strategies for new acquisitions.
• Oversee onboarding and offboarding compliance processes for properties entering or exiting the portfolio.
• Ensure properties are properly established and maintained within Yardi RightSource and related systems.

Policy Integration & Training
• Collaborate with Learning & Development to design and deliver compliance training programs.
• Maintain the internal compliance policy library, including Resident Selection Plans, AFHMPs, EIV Security Plans, and related documentation.
• Provide ongoing guidance to site and regional teams to ensure consistent policy application.

INTERNAL & EXTERNAL RELATIONSHIPS

Internal:
Works closely with the Vice President of Property Operations, Director of Learning & Development, Senior Directors of Property Management, Regional Property Managers, and site teams.

External:
Maintains professional relationships with HUD, Housing Finance Agencies (HFAs), investors, RightSource/RentCafe auditors, and other regulatory partners.

QUALIFICATIONS

• Minimum 10 years of affordable housing compliance experience.
• Deep knowledge of LIHTC, Section 8, HOME, and Bond programs.
• Demonstrated experience interpreting regulatory guidance and drafting compliance policies.
• Strong working knowledge of Yardi Voyager, RentCafe, and RightSource preferred.
• Proven leadership and team development experience.
• Excellent communication, analytical, and relationship-building skills.

COMPENSATION & BENEFITS

The salary range for this position is $115,000 – $125,000 annually. Final compensation will be determined based on experience, qualifications, certifications, geographic considerations (where applicable), and internal equity.

In addition to base pay, eligible team members may participate in performance-based incentives where applicable.

ALCO offers a comprehensive benefits package including medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.

Pre-Employment Requirements:
All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.
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ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

Employment with ALCO is at-will. This means either the employee or the company may end the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job posting should be interpreted as creating an employment contract or guarantee.

ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.

By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.

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